To Reach Us
HOME OFFICE, SCOTTSDALE, ARIZONA
7:30 a.m. to 3:30 p.m. PST (Nov. 1, 2009 – Mar. 13, 2010)
8:30 a.m. to 4:30 p.m. PST (Mar. 14, 2010 – Nov. 6, 2010)
Monday through Friday, excluding holidays
| Sales Support & Marketing | Underwriting |
Phone, toll-free | 1-888-473-5540 x5555 | 1-888-473-5540 x5559 |
Fax | 480-502-5088 | 480-502-5088 |
IA American/IAP Attn: Sales Support P.O. Box 26900 Scottsdale, AZ 85255-0131 | IA American/IAP Attn: Underwriting P.O. Box 26900 Scottsdale, AZ 85255-0131 |
SERVICE CENTER, GREENVILLE, SOUTH CAROLINA
7:30 a.m. to 4:30 p.m. Pacific Standard Time
(10:30 a.m. to 7:30 p.m. Eastern Standard Time)
Monday through Friday, excluding holidays
| Submission of New Applications, Life & Annuities | Policyholder Services & Claims | Agent Contracting, Licensing & Compensation |
Phone, toll-free | 1-866-363-3290 | 1-866-363-3290 | 1-866-363-3290 |
Fax, toll-free | 1-866-363-4414 | 1-866-368-0095 | 1-866-368-0095 |
IA American/IAP Attn: New Business P.O. Box 19114 Greenville, SC 29602-9114 | Industrial Alliance Pacific Attn: Customer Service P.O. Box 19009 Greenville, SC 29602-9009 | IA American/IAP Attn: Customer Service P.O. Box 19009 Greenville, SC 29602-9009 |